General
1. What is VCT Pro?
2. What is a software Add-In?

3. What is a Visual?
4. What kind of licensed programs are available?


Installation
1. What are the system requirments for VCT Pro?
2. How can I install the software?
3. What could cause my license key to be invalid?
4. What if VCT Pro is not available in PowerPoint 2003 after the setup process?

5. What if VCT Pro is not available in PowerPoint 2007 after the setup process?

6. What if VCT Pro is installed, but I can only see the Help-Button?
7. What if PowerPoint is not available anymore after the installation of VCT Pro?
8. I get an error message "You still have PowerPoint open", but it's not visible.
9. How can I uninstall VCT Pro?

10. My Administrator has locked System Control Panel ->"software" on my computer !

Function
1. How does VCT Pro work?
2. Does it work with all Microsoft Office versions?
3. What happens if I share presentations with other people who don't have VCT Pro on their computer?


Support
1. How do I get help?
2. What are the system requirments for VCT Pro?
3. What if I get an error message regarding an exeption in VCT Pro plugin?

General

1. What is VCT?
The Visual Communications Tool (VCT Pro) is a software (add-in) for Microsoft PowerPoint.

VCT Pro offers a large variety of functions for the daily use and a wide spectrum of master templates enables you to create high-quality Microsoft PowerPoint presentations quickly.

VCT Pro presents more than 35 additional functions and shortcuts for 40 standard PowerPoint functions.

In addition our software provides in the standard version a vast  gallery of graphics-templates (Visuals) of approximately 160 different diagrams, concepts, management frames, project charts, process designs, and static elements.

If you wish, an own CI-conform library can be integrated.

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2. What is a software Add-In?
An Add-In is an module to extend and upgrade existing software (here: Microsoft PowerPoint).

For this we use the existing resources of software by programming new functionalities for a better performance.

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4. What kind of licenses are available?
steercom offers one standard licensed package to corporate clients with a one-year validity for 149 EUR plus tax each.
Attractive quantity discounts possible, when you ask us.

For private customers we offer VCT Standard with lower functionality.

If you are interested in our software for a larger number of users, contact us.
We can offer additional support to create your own master template.

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Installation

1. What are the system requirements for VCT Pro?
VCT Pro is running on Microsoft XP (SP2, SP3), Vista and Windows 7also Windows Server 2003/ 2008.

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2. How can I install the software?
If you have received an e-mail with the download link, you download the installer program and start it per double-click.

Simply follow the instructions of the installer program. When PowerPoint starts first, the license key is asked. Just enter the license key you have received with your confirmation e-mail.

For further details please refer to our Quick Start Guide.

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3. What could cause my license key to be invalid?
If you receive an error message after entering of the license key, please make sure that there is no typing error and try again. If you receive another error message, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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4. What if VCT Pro is not available in PowerPoint 2003 after the setup process?
First of all please make sure, that VCT Pro is properly installed. You can check it by screening the list of software installed on your computer.

If so, please open PowerPoint. Check, whether the entry “Help -> About VCT…” is available (for example, the license has expired).

Click in the “Help -> About VCT…”-Dialog on the button “Update…” for entering a new license key or license update. Else you perform the function “restart VCT”. If this function doesn’t exist, you have to install VCT Pro new.

If “restart VCT” fails, ckeck “Info -> Inactive Elements…”  for VCT Pro and reactivate on demand.

If you need further assistance, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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5. What if VCT Pro is not available in PowerPoint 2007 after the setup process?
Open via office-menu the dialog “PowerPoint-options -> Add-Ins”. Here you can check whether VCT Pro is installed or not.

If “VCT.Addin” is found under section “inactive application-add-ins” you can reactivate it over “manage -> go to… inactive elements”.

Should “VCT.Addin” be listed under “disabled items”, it is possible to restart it over “manage -> go to… COM-Add-Ins”.

If you need further assistance, please contact us at

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6. What if PowerPoint ist installe, but I can see only the Help-Button?
If so, please open PowerPoint, click the menu entry “HELP  -> About VCT”.  You should find the licensing information there.

If it says “deactivated”, your VCT Pro installation is not active. Please Click on “Update…” and re-enter your license key. You can also activate your license per e-mail.

If you need further assistance, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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8. I get an error message "You still have PowerPoint open", but it's not visible.

Sometimes there is a dead POWERPNT.EXE process remaining in the system. If you start a new VCT Pro installation, VCT Pro  terminates PowerPoint. You can also use the Task Manager to delete the PowerPoint process.

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9. How can I uninstall VCT Pro?

Use the Windows System Control Panel, "software" (under XP), “programs and functions” (under Vista/ Windows 7) to uninstall VCT Pro. It's also possible to disable the add-in from within PowerPoint (look for COM-Addins).

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10. My Administrator has locked System Control Panel ->"software" on my computer !

Functions

1. How does VCT Pro work?
VCT Pro functions are accessible via the PowerPoint menu called "VCT" or via respective shortcut icons in PowerPoint 2003.  
In PowerPoint 2007 there is a tab “VCT”.
For details on all functions provided with VCT Pro please refer to our Help file.

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2. Does it work with all Microsoft Office versions?
VCT Pro supports Microsoft Office 2003, 2007 and 2010.
A migration form Office 2003 to 2007 or 2010 will be free of cost during the validity period of your VCT Pro license.

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3. Can I open my presentations without VCT Pro?
That's no problem at all. All slides you created with the help of VCT Pro will be visible and exchangeable with any other user.

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Support

1. How do I get help?
After checking the FAQ Section, the Quick Start Guide, or our online tutorials, you should find the answers to 80% of your concerns. For any other issues, please don't hesitate to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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2. What are the system requirements for VCT Pro?
VCT Pro is running on Microsoft  XP (SP2, SP3), Vista and Windows 7, Windows Server 2003, 2008 in combination with Office 2003, 2007 or 2010. A migration will be free of cost during the validity period of your VCT Pro license.

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3. What if I get an error message from VCT Pro?
Please report the error message by copying the detailed text into your email and send it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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